Bespoke CRM Web Development

17th February 2023 - Tom Miller

Case Study
Bespoke CRM Web Development

Arrow Subsea needed a reliable and efficient way to store, access, and manage its customer data. With their business expanding, they approached us with the idea of transitioning away from Microsoft Excel and into a bespoke database system.

We took on the challenge and worked closely with Arrow Subsea to identify all of their needs for the new system. We identified that the system would need to be accessible remotely across a range of devices such as Desktop, Tablet, and Mobile; allow for multiple users to work on it concurrently; improve access to submitted documents; provide powerful search capabilities; and enable auditing of user activity. In addition, we also ensured that all customer data could be efficiently migrated from Microsoft Excel into the new system.

To meet all these needs, we developed a web application hosted in AWS Cloud using NodeJS, Express, Solr, MySQL, and other technologies. This powerful application provided Arrow Subsea with an easy-to-use platform that allowed them to quickly retrieve customer data with up-to-date information. It also enabled them to store links to web pages as well as technical papers against jobs which further optimised their efficiency when searching for relevant content.

By providing a secure yet versatile web application platform tailored specifically for Arrow Subsea’s needs, our team was able to revolutionise how they managed customer data while streamlining their processes.

Overall, this case study serves to demonstrate how our team was able to provide Arrow Subsea with a comprehensive bespoke software system that met their needs and improved the way they managed customer data. This project allowed them to transition from Microsoft Excel into a powerful yet secure system that provided them with all the resources necessary to efficiently store and access customer information. This ultimately enabled Arrow Subsea staff members to work more quickly and efficiently.

At DevStack, we understand the importance of having reliable, secure software that can help to increase efficiency and optimise workflow processes. We specialise in developing bespoke software tailored to our client's needs and requirements, as demonstrated by our work with Arrow Subsea.

With years of experience in developing bespoke software, we are dedicated to providing optimal solutions for all of our client's needs. If you’re looking for a reliable and secure bespoke software agency, contact us at DevStack today. We look forward to helping you take your business to the next level.


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